FOR ALL OUR CUSTOMERS WITH ALLERGIES:

Allergen and Safety Disclaimer

At our store, we handle a variety of allergens, including but not limited to dairy, soy, tree nuts (e.g., almonds, coconut), eggs, wheat, and others. While we take precautions to keep ingredients separate, all food and beverages are prepared in a shared environment, and we cannot guarantee that any item is entirely free of allergens, even with special preparation requests.

Customer Responsibility

• It is the customer’s responsibility to inform our staff of any food allergies or dietary restrictions at the time of order. Failure to do so may increase the risk of allergen exposure.

• Customers with severe allergies or intolerances are responsible for assessing their own risk. If you have life-threatening allergies, we strongly recommend consulting your healthcare provider before consuming any food or beverages from our store.

Our Practices

• If you notify us of an allergy, we will assess the severity and determine whether we can safely accommodate your request. Based on this assessment, we may modify or, in some cases, cancel the order to prioritize your safety.

• Custom orders or special requests are prepared at your own risk. Please discuss your requirements with our staff, and note that additional preparation time may be needed for allergy-sensitive requests.

Limitations of Our Facility

• Despite our best efforts to prevent cross-contamination, shared equipment is used for storage, preparation, and service, and we cannot guarantee allergen-free food.

• Some of our ingredients are sourced from third-party suppliers. While we verify allergen information, we cannot guarantee the absence of allergens in these products.

• For pre-packaged items, please refer to the manufacturer’s labeling for allergen information, as we do not alter or control their production processes.

Important Notes

• If you have celiac disease or a severe soy allergy, our food may not be safe for your consumption.

• In the event of an allergic reaction, please note that our staff are not medical professionals and cannot provide medical assistance. Ensure you carry necessary medication (e.g., an EpiPen) and seek emergency medical help if needed.

Policy Updates:

Our allergen policies and procedures are subject to change without prior notice. We encourage customers to verify allergen-related information with each visit or CALL STORE 📞 for specific concerns.

Your safety is our top priority, and we will always do our best to accommodate your needs while being transparent about the limitations of our operations.